myr88d Privacy Policy
Your trust is our priority. This document explains in detail how myr88d collects, stores, uses and protects the personal information of players registered on our platform.
Data Protection We Guarantee
Every myr88d player deserves strong privacy. Here are the core protections we apply every day.
High-Level SSL Encryption
All data transmitted between your device and myr88d's servers is protected with SSL encryption technology. Sensitive information such as account details and transactions cannot be intercepted by third parties.
Internal Access Controls
Only authorised staff may access players' personal information, and all such access is logged and monitored regularly to ensure no misuse occurs.
No Sale of Data to Third Parties
myr88d will not sell, rent or disclose your personal information to any external party for marketing or commercial purposes without your explicit consent.
Secure Data Storage
Your account records and transaction history are stored on servers protected by layered physical and digital security controls. Data is backed up regularly to prevent information loss.
Player Rights Respected
You have the right to review, correct or request deletion of your personal information at any time. Contact our support team and your request will be processed promptly.
Marketing Communication Controls
You may choose to stop receiving any promotional communications from myr88d at any time. This choice does not affect your main account services.
This Privacy Policy is a contractually binding document between myr88d ("we", "platform", "operator") and every individual who registers, browses or uses myr88d's services ("you", "player", "user"). By using this platform, you acknowledge that you have read, understood and agreed to the terms set out in this document. This Privacy Policy is also to be read together with our Terms & Conditions.
1. Definitions and Scope of Application
This Privacy Policy applies to all personal information collected, processed or stored by myr88d through our official website at myr88d.one, the mobile application (where available), and any of our official communication channels including email and live chat.
"Personal information" refers to any data that can identify you directly or indirectly, including your name, identity card number (MyKad), email address, mobile phone number, financial account information and platform usage data.
This Policy does not apply to third-party websites or services that may be linked from our platform. We encourage you to read the privacy policies of other websites separately.
2. Information We Collect
myr88d collects various categories of information depending on how you interact with our platform. This information falls into two main types:
Information you provide directly:
- Full name as per identity card (MyKad or passport)
- Date of birth (to verify eligibility of 21 years and above)
- Email address and mobile phone number
- E-wallet or bank account information for deposits and withdrawals
- Any identity verification documents submitted during the KYC process
- Communications you send to our support team
Information collected automatically:
- IP address, device type and operating system used
- Web browser and its version
- Game history and betting records on the platform
- Session data such as login time, active duration and navigation activity
- Cookie information and similar tracking technologies
3. Purpose of Using Information
Every piece of information we collect is used for legitimate purposes relevant to the operation of the myr88d platform. Specifically, your personal information is used to:
- Create and manage your player account
- Process deposits, withdrawals and other financial transactions using your chosen payment methods
- Verify your identity to comply with legal requirements and international licensing
- Keep your account secure from unauthorised access
- Provide effective 24/7 customer support
- Send important account-related information such as transaction confirmations and security notices
- Send promotional offers and bonuses if you choose to receive them
- Improve the user experience through analysis of platform usage patterns
- Detect and prevent fraud, money laundering or other unlawful activities
- Comply with applicable legal obligations and regulations
myr88d will not use your information for any purpose beyond those stated above without obtaining your consent first.
4. Disclosure to Third Parties
myr88d is committed to not selling or renting your personal information to any third party. However, there are certain situations where we need to share that information with selected parties, solely to enable the platform to operate properly:
- Payment service providers — to process deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency transactions
- Identity verification service providers — for the KYC (Know Your Customer) process required by licensing obligations
- Technology service providers — including server hosts and infrastructure providers that support our platform's operations
- Competent authorities — when required by law, court order or a relevant regulatory body
All third parties involved are bound by confidentiality agreements and are only permitted to use that information for the specific purposes set by myr88d.
5. Cookies and Tracking Technologies
The myr88d platform uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device when you browse our website.
We use several types of cookies:
- Session cookies — keep you logged in during an active session
- Preference cookies — save your chosen settings such as language and display
- Analytics cookies — help us understand navigation patterns to improve website functionality
- Security cookies — help detect suspicious activity and protect your account
You can control or delete cookies through your web browser settings. Please note that deleting or blocking certain cookies may affect the functionality of some parts of the myr88d platform.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or unintentional disclosure. These measures include:
- Data encryption during transmission using SSL/TLS protocols
- Role-based access controls for internal staff
- Continuous monitoring of our systems and networks
- Security assessments and internal audits conducted regularly
- A comprehensive incident response plan in the event of a data breach
While we work hard to protect your data, no system can be guaranteed 100% secure. You are also responsible for keeping your account password confidential and not sharing it with anyone.
7. Your Rights as a Player
As a registered myr88d player, you have the following rights regarding your personal information:
- Right of Access — you may request a copy of the personal information we hold about you
- Right of Rectification — you may request that inaccurate information be corrected
- Right of Erasure — in certain circumstances, you may request that your information be deleted
- Right to Object — you may object to the processing of your information for certain purposes such as direct marketing
- Right to Restriction — you may request that the processing of your information be temporarily limited in certain circumstances
- Right to Data Portability — you may request your data in a machine-readable format
To exercise any of the above rights, please contact our support team via live chat or email. We will work to process your request within a reasonable time.
8. Data Retention
myr88d will retain your personal information for as long as your account is active or as long as necessary to provide services to you. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
After an account is closed, some information may be retained for a certain period based on applicable legal or regulatory requirements, including for the purposes of anti-money laundering and fraud monitoring.
9. Changes to This Privacy Policy
myr88d reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to you via email or a prominent notice on the platform before those changes take effect.
We encourage you to check this page from time to time to ensure you are always aware of how we protect your information. The effective date of the current version of this Privacy Policy is stated at the top of this document.
Your continued use of the myr88d platform after any changes to this Privacy Policy will be considered as your acceptance of the updated terms.
10. Contact Us About Privacy
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact our privacy team through the following channels:
Live Chat 24/7
Contact us directly via live chat on the myr88d platform. Our team is available in Malay and English at all times.
Support Email
Send your privacy enquiries to our email address:
Your Privacy Protected, Your Game Secured
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